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Contact us

We reply to business enquiries within one business day.

Sales and quotes

Dataset access, pricing, quotes, and commercial or legal questions.

sales@xingways.com

Technical support

Delivery issues, schema questions, and account changes for existing customers.

support@xingways.com

Billing and invoices

Invoices, payment references, refunds, and cancellations.

billing@xingways.com

If no mail window opens when you select an address, use the copy button and paste it into your mail application — webmail such as Gmail on the web often ignores these links.

Requesting dataset access

To receive a quote in a single round, include the following details in your message.

Please include the following in your message:

Dataset scope

  • Dataset(s) of interest
  • Granularity needed

Time range

  • Time range required (from / to)
  • One-time extract or ongoing increments

Delivery

  • Preferred format (Parquet / CSV)
  • Delivery method (SFTP / signed link)

Organisation

  • Company and registered country
  • Number of seats / intended users
  • Intended use case
  • Any compliance or data residency requirements

Compose an email

sales@xingways.com