This policy explains how XINGTU TECH PTE. LTD., operating the Xingways brand, handles information in connection with its software products and data services.
1. Information We Collect
We may collect basic business and contact information provided by customers by email, together with limited technical data necessary to operate and support our services.
This website does not collect personal data through web forms. It contains no contact forms, no account registration, and no server-side request handling. We do not use third-party form processors, and no personal data is transmitted to third parties by using this website. Enquiries reach us only when you choose to send an email.
This website does not use third-party analytics, advertising, or tracking services, and does not set cookies for those purposes.
2. Use of Information
Information is used solely to provide, maintain, and improve our software services and datasets, to communicate with customers, and to comply with legal obligations. We do not sell customer information.
3. Data Protection
We implement reasonable technical and organizational measures to protect information against unauthorized access or disclosure. Access credentials and delivery links are issued individually and are time-limited where technically applicable.
4. Third-Party Services
Payments are processed by third-party payment providers. XINGTU TECH PTE. LTD. does not store or process customer payment information directly.
5. International Data Transfers
As a remote-first company serving international customers, information may be processed in different jurisdictions in accordance with applicable data protection laws.
6. Compliance
We aim to comply with applicable data protection regulations, including the Singapore Personal Data Protection Act (PDPA) and the EU General Data Protection Regulation (GDPR) where relevant.
7. Retention
Business correspondence is retained only as long as necessary for the purposes described above or as required by law.
8. Contact
For privacy-related enquiries, including access and deletion requests, contact contact@xingways.com.